Nick and Travis did a fantastic job installing our heat pump and server. They were on time and so pleasant.
Anna Groen-Avey
J"Very happy with the service"
He was prompt, courteous, and professional throughout.
J T
J"Professional and Knowledgeable Estimate"
He explained the pros and cons of each scenario so we could make a more educated decision.
Janiece Woodland
B"5 Stars for Tiffany"
5 Stars for Tiffany!! The rest was a bit of a hassle, so 2 stars for communication and charges.
Bethani Mayberry
S"Very personable and knowledgeable"
Very personable and knowledgeable.
Steven Thomas
J"Great experience with Reynolds"
Great experience with Reynolds this week.
Josephine Jasmer
Nick and Travis Did a Fantastic Job
Nick and Travis did a fantastic job installing our heat pump and server. They were on time, and so pleasant. They did a walk-through with me before they began working, and explained everything they were going to do. They even made a metal brace for my rhododendron that had a weak limb. Very clean and organized work area and didn’t mind us checking in on them. Great job, guys! Thanks so much!
Anna Groen-Avey
Very happy with the service
I had my heat pump maintenance service today with Reynolds Electric. Jake was my technician. He was prompt, courteous, and professional throughout. He did a thorough evaluation and cleaning of my system. I am very happy with the service from Reynolds.
J T
Professional and Knowledgeable Estimate
Mike Lawson from Reynolds Electric came this morning to give us an estimate on a new heat pump. Within the hour we had three estimates from him, all based on our conversation during his visit. He explained the pros and cons of each scenario so we could make a more educated decision. I truly appreciated his professionalism and knowledge.
Janiece Woodland
5 Stars for Tiffany
Update: AJ from Reynolds called me twice to rectify the situation and refunded my service call amount in full. I have updated my review to 4 stars and I would try Reynolds again.
Our heat pump was not working on a Friday afternoon. Unfortunately, it was during a heatwave of 90+ degrees. I called Reynolds and they said they would have a technician out first thing between 8-9:00 Monday morning. At 9:45 a.m., when they hadn't showed up or texted, I called. I was told that someone could be out to my house sometime after 11:00. Unfortunately, I told them that I worked that Monday from 11-3:00. I was told that I would get a call back to see about scheduling a time a different time. I didn't hear back, so I called at approximately 12:30 p.m. At that time, I was transferred to the technician scheduler. She apologized and said she saw my 8 a.m. appointment but didn't see the reason that I got bumped and that they could come at 3:30 that day and I would receive a discount for the mix-up. I got a text prior to the visit and Tiffany, the technician, was wonderful. Professional, knowledgeable, excellent with my barking dog. And it turned out to be a user error-haha. When it came time to pay, I told Tiffany that I was told there would be a discount. She called the office and explained about my scheduling discount but the person in the office said that my charge was still $89. Tiffany apologized and I of course saw that it wasn't her fault.
5 Stars for Tiffany!! The rest was a bit of a hassle, so 2 stars for communication and charges.
Bethani Mayberry
Very personable and knowledgeable
He came for an estimate and a yearly safety check. Very personable and knowledgeable. Looking forward to getting a new panel!
Steven Thomas
Great experience with Reynolds
Great experience with Reynolds this week. We needed new garage lights and also two outdoor spigots fixed. The team communicated any changes so there weren’t any surprises.
When your heat pump malfunctions, it disrupts both comfort and efficiency in your home. At Reynolds Electric, Plumbing, Heating and Air, we understand the urgency of resolving such issues promptly. Heat pump repair is a critical service that ensures the longevity of your equipment, optimizes performance, and maintains energy efficiency. Whether it’s routine maintenance or urgent repairs, Reynolds Electric, Plumbing, Heating and Air is ready to assess and address any problem with your heat pump. Our licensed and insured heat pump repair technicians focus on restoring your system’s functionality with minimal downtime, ensuring you can return to enjoying a comfortable environment as quickly as possible.
Call (541) 305-8683 today to learn more about our heat pump repair services and how Reynolds Electric, Plumbing, Heating and Air can help.
Why Choose Reynolds Electric, Plumbing, Heating & Air
At Reynolds Electric, Plumbing, Heating and Air, we deliver trusted electrical, plumbing, sewer, drain, heating, and cooling services throughout Eugene, Springfield, and the greater Willamette Valley. We focus on quality craftsmanship, safety, and clear communication so you always know your home is in expert hands.
Why Choose Us:
Honest, upfront pricing and clear explanations
Highly trained, licensed, and background-checked technicians
Coordinated multi-trade solutions from one trusted team
5-star, relationship-focused service on every visit
Responsive emergency support when you need us most
