Total Home Plan Terms & Conditions: To receive benefits, the customer must be current on all plan payments and services must be performed during scheduled maintenance visits. The Total Home Plan includes one annual inspection for electrical, plumbing, and drains, and two HVAC maintenance visits per 12-month term. A standard water heater flush is included once per year if the unit has been flushed annually, is under two years old, or if a Reynolds-supplied ball valve is installed (at the customers expense); otherwise, the flush is available for an additional fee. Membership provides priority scheduling, waived trip charges, and a 5% discount on all additional electrical and plumbing services, and a 10% discount on HVAC services, performed by Reynolds Electric, Plumbing, Heating and Air. All repairs and parts provided by Reynolds during service visits are covered by a 3-year parts and labor warranty. A 10-year parts and labor warranty applies to water and waste repipes, panel replacements, automatic generator installations sanitary replacements and HVAC equipment installations by Reynolds, provided the Total Home Plan membership remains active continuously. The membership plan is a 12-month agreement and requires 30 days’ written notice for cancellation; early cancellation will result in repayment of any discounts and charges for services or products received. The membership is transferable if you move into a new home within Reynolds’ service area and payments are current. The 5% discount on all additional electrical and plumbing services, and 10% discount on HVAC services, does not apply to the following major installations — automatic generators, tankless water heaters, heating, and cooling systems.